Tirdad

Terms of Service

Last updated: February 15, 2026

1. Acceptance of Terms

By accessing or using Tirdad's billing infrastructure platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Tirdad provides a billing infrastructure platform that includes usage metering, subscription management, invoicing, entitlement management, credit systems, and integration with third-party payment providers. The Service is powered by the Flexprice open-source billing engine.

3. Account Registration

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its systems
  • Interfere with the proper functioning of the Service
  • Use the Service to transmit harmful code or content
  • Reverse engineer or decompile any part of the Service

5. Billing and Payment

  • Fees are based on the plan selected and usage as described on our Pricing page.
  • All fees are exclusive of applicable taxes unless stated otherwise.
  • Payment is due according to the billing cycle of your plan.
  • We reserve the right to modify pricing with 30 days' notice.

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you submit to the Service. We process your data solely to provide the Service and as described in our Privacy Policy.

7. Service Level

We strive to maintain high availability of the Service. Specific uptime commitments, if any, are detailed in your service agreement. We are not liable for disruptions beyond our reasonable control.

8. Intellectual Property

The Service, including its design, features, and documentation, is owned by Tirdad and protected by intellectual property laws. The underlying Flexprice engine is licensed under the AGPLv3 open-source license.

9. Limitation of Liability

To the maximum extent permitted by law, Tirdad shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Termination

  • You may terminate your account at any time.
  • We may suspend or terminate your access for violation of these Terms.
  • Upon termination, your right to use the Service ceases immediately.
  • We will provide a reasonable period to export your data upon request.

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice on our website at least 30 days before taking effect. Continued use of the Service constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Kingdom of Saudi Arabia.

13. Data Processing Agreement (DPA)

For enterprise clients processing personal data through Tirdad, we offer a Data Processing Agreement (DPA) that details our obligations as a data processor under PDPL and GDPR. The DPA covers data security measures, sub-processor management, breach notification procedures, and data subject rights. To request a DPA, contact our legal team at legal@tirdad.ai.

13. Contact

For questions about these Terms, contact us at legal@tirdad.io.